Have you ever had to take your car back to a mechanic for a to fix a repair, only to be stuck with a new bill for services? You’re not alone. We see complaints all the time from vehicle owners whose repair jobs failed – and to make matters worse, the mechanic refused to cover the entire cost. The next obvious question is: Is this even legal? Unfortunately, it depends. Let’s take a closer look at this hot button issue behind the car repair warranty.
First, it’s important to understand that it’s entirely possible for recently replaced automotive parts to fail. It all depends on the quality of the part used, in addition to other factors.
Here’s something else you may not have considered that could leave the auto repair shop totally off the hook.
Your best bet to avoiding this kind of scenario in the future is to ask pertinent questions about the proposed work before any is done. It’s imperative that you understand what parts are being used. OEM parts usually cost a lot more than refurbished parts, but their quality is far greater.
Finally, find out what the shop’s car repair warranty is before you have any work done. Warranty policies can vary greatly from one service professional to another, as can warranties for different auto parts.